Abstract:In order to solve the problem of service quality evaluation of Responsive Feeder Transit,a comprehensive evaluation method was designed. Through the comparative analysis of Responsive Feeder Transit and other transit modes with referring the comprehensive evaluation results of other transit modes,service quality evaluation index system was built for Responsive Feeder Transit from the five aspects,i.e,responsiveness,convenience,reliability,efficiency and coordination. Set pair analysis was introduced into service quality evaluation,and a comprehensive evaluation model of service quality based on set pair analysis was constructed. The correlation degree,difference coefficient and weight coefficient between index value and evaluation grade were determined by quaternion connection number, grey correlation method and entropy modified G1 method, respectively. The experimental case verified the effectiveness of the evaluation method,and found that the optimization objective leads to significant changes in the operational scheme and its quality of service,which can provide a reference for operation managements of Responsive Feeder Transit.